Delivery Timeframe:
We strive to process and ship all orders within 3–7 business days. After your order has shipped, delivery times will depend on your location:
- United States: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
Shipping Origin:
Our products are fulfilled through a global network of facilities to ensure timely and efficient delivery to customers worldwide.
Customs and Taxes:
International orders may incur customs duties and tax fees as determined by your local customs office. These charges are beyond our control and vary by country. Please contact your local customs office for more details on applicable fees and taxes.
Undelivered Orders:
If your order hasn’t arrived within the expected timeframe, please verify the following:
- Check the delivery address in your shipping confirmation email for accuracy.
- Visit your local post office to see if your package is awaiting pickup.
- Ask your neighbors in case the package was left with them.
If your address is correct and you’ve taken these steps, contact us at [email protected] with your order number for assistance. If an incorrect address was provided, we can resend the shipment, but shipping costs will be the customer’s responsibility.
Order Fulfillment:
All of our products are made through a print-on-demand drop shipping process. We use multiple fulfillment centers worldwide to ensure efficient production and delivery.
Tracking Your Order:
Once your order is shipped, you will receive an email with a tracking link. If you have any questions about your shipment or tracking, please contact us at [email protected].
Damaged or Incorrect Products:
If you receive a damaged or incorrect item, please contact us within one week of receiving your order. Include your order number, photos of the product, and any relevant details in an email to [email protected]. We’ll quickly work to resolve the issue.